Lack of scope control is one of the main reasons projects fail
When it comes to what you're expecting to deliver versus the expectations of your clients, it's not very often that they will deliberately seek much more than was previously agreed. More often than not, they simply don't really know where the limits are and, given their position, it's in their best interests to push for as much as possible.
It's easy to say no to such pressures if you have a well defined agreement of scope, free from ambiguity. Indeed, our experience is that clients are more than happy to park their requests to a later, paid phase of development if it's clear that they were not supposed to be getting something in the first place. If you don't have that agreement however, then you're in for a much more difficult conversation with your clients than would otherwise be required.
It's therefore vital that your agreed scope is clear, unambiguous and captured in writing.
How we can help
We can work with you in the earliest stages of your project to ensure that both your team and your clients understand what it is that they're going to get. It's not an exercise in scoping out every last detail of a project - how could you possibly innovate during development if everything was already carved in stone? - rather, making sure that the limitations of the project are well defined. Where optional items were quoted but not chosen, they get explicitly excluded. Where work is limited to a defined amount of effort or output, this is explicitly listed.
A clear control of scope - whatever that control may be defined as - helps keep your projects on track and the gives your product the best possible chance of a quality delivery.
It's never too late to control your scope
Many projects will be well underway before even a suggestion of a problem might emerge. You'll be well past your initial scope discussions and, looking back, you can probably see some significant holes in your agreements.
It's never too late to bring that scope under control, however - it's in the best interests of both yourselves and your clients to be working to an agreed scope, as it gives you something solid to quote timeframes and effort against. By proactively taking control of your project, you can still make sure that, whatever might have happened in the preceding weeks or months, you move forward with a plan.
If one thing is always certain, it's that if you don't have a plan, you're almost certainly going to deliver a lower-quality product than you could otherwise have managed.
Want to know more?
If you want to know more about how we can help you regain control of your project scope, get in touch to set up a free, no-obligation and completely confidential chat.Get in touch